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- Student Information Systems – What we do and how to get help
- ROSI and OASIS Training Materials & Resources
- What we support and what we do not (and where to go for those)
- When to use ESC and how to write a ticket and use ESC appropriately.
Resources
Resources
*** This e-mail is sent on behalf of Student Accounts, University Registrar’s Office ***
Please do NOT process any batch or online Change of POSt (CHOP) on Thursday, July 11 and Friday, July 12.
If you process a CHOP for a student during this period, the student’s fees will be calculated incorrectly and in a manner that will be very difficult and time-consuming for Student Accounts to correct.
The student’s ACORN Financial Account may be blocked while the corrections are made.
If you must process a CHOP for a student during this period, then you must trigger fees assessment by viewing the student’s invoice and forward an email message to bonnie.vincze@utoronto.ca.
Student Accounts, University Registrar’s Office is testing the Fall 2024-Winter 2025 session fees assessment process during this period, and if the testing is successful, fees assessment will be turned ‘ON’ at 5pm on Friday, July 12 and fees will be available to view on ROSI on Monday, July 15.
Your co-operation is greatly appreciated.
Sincerely,
Student Information Systems
Hi everyone,
Enterprise Applications & Solutions Integration (EASI) is pleased to announce that we have launched the new Transfer Credit Equivalencies (administrative application within OASIS) and Transfer Explorer (student application) for the University of Toronto Scarborough, the University of Toronto Mississauga, and the Faculty of Arts & Science.
These applications will improve the way that transfer credit equivalencies data is managed and presented to staff, students and prospective students. They also provide a more modern user experience, enhanced search capabilities, and streamlined processes.
Administrative Application:
Student Application:
A redirect has been placed on the previous URL (https://transferex.utoronto.ca/trans-nav/#/), and we encourage you to update your materials with the new URL (https://transferex.utoronto.ca).
If you have any questions, please contact Pierre Hanna, Team Lead of SIS Products and Applications, at pierre.hanna@utoronto.ca
Sincerely,
Student Information Systems
Hi everyone,
Enterprise Applications & Solutions Integration (EASI) would like to update you on the latest major production releases and updates for the NGSIS program and student systems. The following are major changes from April 1 to June 30, 2024:
Accommodated Testing Services (ATS)
Accommodated Testing Services coordinates on-campus assessment accommodations for students with disabilities who are enrolled in in-class courses offered on the St. George Campus. ATS has released the following enhancements:
Course Information System (CIS)
The Course Information System streamlines syllabi and exams processes for instructors and administrators. CIS has made the following releases:
Curriculum Publisher (CP)
The Curriculum Publisher is an online application that allows divisions and departments to publish course and program offerings. Between April 1 and June 30, divisional calendars were published for the following areas: the University of Toronto Mississauga, the Faculty of Arts & Science, the University of Toronto Scarborough, and the Faculty of Music.
eMarks (May 24, 2024)
eMarks enables the online submission of course grades and amended grades. It also allows instructors and departments to track any changes made to a student’s grade. On May 24, EASI fixed an issue that was causing application user sessions to occasionally expire prematurely.
Student Advising Service (SAS)
The Student Advising Service team completed two releases (1.4 and 1.5), as well as the Salesforce summer 2024 update. Key highlights include user interface changes that removed non-necessary fields and added two new fields (department and division). Additional user interface changes were made to support the upcoming onboarding of the Faculty of Music, the Faculty of Information, and the John H. Daniels Faculty of Architecture, Landscape and Design. The releases also included bug fixes related to security and access, and notes.
Student Information Systems (SIS) Core Systems
The administrative core systems, including ROSI, ROSI Express, and OASIS, completed the following major releases:
The student core systems, including ACORN and Degree Explorer, completed the following major releases:
SIS Website and Enterprise Service Centre (ESC) Service Commitments
Over the winter and spring, the Client Engagement team has updated and restructured the SIS website to make it more helpful to users. The changes include:
The support team across SIS has also articulated our service commitment with respect to support requests in the Enterprise Service Centre. It lays out our commitment to respond to all tickets within 24 hours and provides timelines for resolution. The service commitment and instructions for ESC submissions can be found on our Help & Support page.
Transfer Credit Equivalencies (June 24)
The Transfer Credit Equivalencies project launched on June 24 for the University of Toronto Scarborough, the University of Toronto Mississauga, and the Faculty of Arts & Science. This platform helps undergraduate and prospective students discover how courses will transfer for degree credit at U of T. The launch includes the administrative application within OASIS and the revamped student application, Transfer Explorer. These applications will improve the way that transfer credit equivalencies data is managed and presented to staff, students and prospective students. They also offer a more modern user experience, enhanced search capabilities, and streamlined processes.
Sincerely,
Student Information Systems
Dear AMS GUI users,
Please note that the Administrative Management System (AMS) will not be available for GUI users from Wednesday, July 10, 2024 at 5 p.m. to Thursday, July 11 at 5 a.m. This outage will allow for the preparation for the across-the-board (ATB) increase for USW staff.
All other AMS web-based systems, including Administrative Academic Appointments (AAA), Expense Reimbursement Direct Deposit (ERDD), My Research, Capital Project Portal, Invoice Workflow, Employee Self-Service (ESS), Manager Self-Service (MSS), EvoSuite Applications, SAP Asset Manager Mobile, and Fiori Launchpad Reporting will remain available during this time.
See our System Availability page for ongoing information on system status.
Sincerely,
Enterprise Applications & Solutions Integration
June 19, 2024
This session covers information regarding the U of T 30-day Microsoft Teams Chat Retention Policy coming September 16:
Resources
Dear SIS Users,
Thank you for your attention, and if you have any questions, don’t hesitate to reach out.
Sincerely,
Student Information Systems
June 12, 2024
This session covers information regarding the U of T 30-day Microsoft Teams Chat Retention Policy coming September 16:
Resources
Dear Registrar’s Offices and ROSI Users,
We are pleased to announce an upcoming enhancement to the eMarks login process, effective July 4. This change will enhance security and improve user experience.
Authentication Process Simplification: After conducting a thorough technical and security analysis, we have determined that the secondary authentication requiring employee numbers will no longer be necessary. Instead, users will log in using their UTORid and password, followed by UTORMFA authentication.
Temporary Outage:
On July 4, from 10 to 11 a.m., eMarks will be temporarily unavailable as we implement these changes.
Action Required: Please update your materials that reference eMarks, including memos, local websites, and your eMarks manuals. Also, pass this information along to faculty members as needed.
| Current eMark Login Process |
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| New eMark Login Process as of July 4 |
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If you have any questions, please contact Andre Kalamandeen andre.kalamandeen@utoronto.ca
Sincerely,
Student Information Systems
Join us on the first Thursday of each month for an informative Connect+Learn session on SIS Training Resources & Support, tailored primarily for new ROSI users. The Student Information Systems (SIS) group manages enterprise student and curriculum applications, and processes for the University.
SIS provides reporting tools, enhancement and production request forms, and support for the SIS applications. In the session, we will discuss:
Resources