EASI

Enterprise Applications and Solutions Integration

News

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EASI Go Prod NGSIS Updates – April 1 to June 30, 2024

Date: July 2, 2024
To:  ROSI Users; ROSI Express Users
From:  Enterprise Applications & Solutions Integration
Re: EASI Go Prod NGSIS Updates – April 1 to June 30, 2024

 

Hi everyone,

Enterprise Applications & Solutions Integration (EASI) would like to update you on the latest major production releases and updates for the NGSIS program and student systems. The following are major changes from April 1 to June 30, 2024:

Accommodated Testing Services (ATS) 
Accommodated Testing Services coordinates on-campus assessment accommodations for students with disabilities who are enrolled in in-class courses offered on the St. George Campus. ATS has released the following enhancements:

  • Released a new feature that provides students with the ability to cancel their test and exam bookings from within ACORN.
  • Added functionality for an email notification to be sent to ATS staff to support their operations when a student cancels a booking within two days or less of an assessment.
  • Added a feedback link where users can fill out a survey to share their experience with the ATS application.

 Course Information System (CIS)
The Course Information System streamlines syllabi and exams processes for instructors and administrators. CIS has made the following releases: 

  • Performed a database upgrade/migration to improve reliability and scalability, and prepare for future data reporting needs.
  • Added a feedback link where users can fill out a survey to share their experience with the CIS application.

 Curriculum Publisher (CP)
The Curriculum Publisher is an online application that allows divisions and departments to publish course and program offerings. Between April 1 and June 30, divisional calendars were published for the following areas: the University of Toronto Mississauga, the Faculty of Arts & Science, the University of Toronto Scarborough, and the Faculty of Music.

eMarks (May 24, 2024)
eMarks enables the online submission of course grades and amended grades. It also allows instructors and departments to track any changes made to a student’s grade. On May 24, EASI fixed an issue that was causing application user sessions to occasionally expire prematurely.

Student Advising Service (SAS)
The Student Advising Service team completed two releases (1.4 and 1.5), as well as the Salesforce summer 2024 update. Key highlights include user interface changes that removed non-necessary fields and added two new fields (department and division). Additional user interface changes were made to support the upcoming onboarding of the Faculty of Music, the Faculty of Information, and the John H. Daniels Faculty of Architecture, Landscape and Design. The releases also included bug fixes related to security and access, and notes.

Student Information Systems (SIS) Core Systems 
The administrative core systems, including ROSI, ROSI Express, and OASIS, completed the following major releases:

  • Performed OUAC enhancements to retain local copies of outgoing data for transcripts and decisions.
  • Supported the preparation and execution of summer fees assessment and fiscal year end.
  • Prepared and submitted T2202 tax form deltas to the CRA for the past five years.

The student core systems, including ACORN and Degree Explorer, completed the following major releases:

  • Enhanced the display of deferred exams within a student’s exam schedule in ACORN.
  • Enhanced the display of a student’s academic standing on their student record in Degree Explorer.
  • Enhanced degree completion options to support School of Graduate Studies in Degree Explorer.

SIS Website and Enterprise Service Centre (ESC) Service Commitments

Over the winter and spring, the Client Engagement team has updated and restructured the SIS website to make it more helpful to users. The changes include:

  • Updating all ROSI user guides and manual (PDF versions).
  • Creating a more logical grouping of learning and support topics.
  • Providing clear guidelines on working with confidential data, including tools for masking confidential data in support tickets and presentations.

The support team across SIS has also articulated our service commitment with respect to support requests in the Enterprise Service Centre. It lays out our commitment to respond to all tickets within 24 hours and provides timelines for resolution. The service commitment and instructions for ESC submissions can be found on our Help & Support page.

Transfer Credit Equivalencies (June 24)
The Transfer Credit Equivalencies project launched on June 24 for the University of Toronto Scarborough, the University of Toronto Mississauga, and the Faculty of Arts & Science. This platform helps undergraduate and prospective students discover how courses will transfer for degree credit at U of T. The launch includes the administrative application within OASIS and the revamped student application, Transfer Explorer. These applications will improve the way that transfer credit equivalencies data is managed and presented to staff, students and prospective students. They also offer a more modern user experience, enhanced search capabilities, and streamlined processes.

Sincerely,
Student Information Systems

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AMS GUI Planned Outage for ATB Increase – July 10

Date: June 26, 2024
To: AMS GUI Users
From: Enterprise Applications & Solutions Integration
Re: AMS GUI Planned Outage for ATB Increase – July 10

 

Dear AMS GUI users,

Please note that the Administrative Management System (AMS) will not be available for GUI users from Wednesday, July 10, 2024 at 5 p.m. to Thursday, July 11 at 5 a.m. This outage will allow for the preparation for the across-the-board (ATB) increase for USW staff.

All other AMS web-based systems, including Administrative Academic Appointments (AAA), Expense Reimbursement Direct Deposit (ERDD), My Research, Capital Project Portal, Invoice Workflow, Employee Self-Service (ESS), Manager Self-Service (MSS), EvoSuite Applications, SAP Asset Manager Mobile, and Fiori Launchpad Reporting will remain available during this time.

See our System Availability page for ongoing information on system status.

Sincerely,
Enterprise Applications & Solutions Integration

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Updates to the SIS Website: Enhancements for Improved User Experience

Date: June 13, 2024
To:  SIS Users
From: Enterprise Applications & Solutions Integration
Re: Updates to the SIS Website: Enhancements for Improved User Experience

 

Dear SIS Users,

We are delighted to share some exciting news regarding recent enhancements to the Student Information Systems (SIS) website. These changes were implemented to improve usability, enhance information search capabilities, and ensure the confidentiality of sensitive data.

1. Policies Menu: We’ve added two new pages under the “Policies” drop-down menu:
  • Managing Confidential Information: This page has been updated to provide clear guidelines on handling sensitive data.
  • Sharing Data Safely: A new page dedicated to ensuring the safety of student, staff, and faculty data when submitting ESC tickets or delivering presentations.
2. Help & Support: The Help & Support page has been redesigned for better navigation. Key improvements include:
  • Clear sections and categories to quickly find relevant information.
  • Expanded system documentation.
  • Introduction to the new ESC Service Commitment, i.e., our operational standards.
  • Direct access to submit tickets via the Enterprise Service Centre Support Links page.
3. SIS Learning Centre: We’ve introduced a new drop-down menu called “SIS Learning Centre” in the top menu bar. Here’s what it includes:
  • Onboarding: A dedicated page for new SIS users.
  • SIS eLearning: Redesigned for easier access to essential information.
  • ROSI Guides and Manuals: All the guides have been recently updated, and they are now conveniently relocated to a distinct standalone section.
  • Perform Downloads in ROSI: A quick guide for performing downloads in ROSI.
  • Customize ROSI Appearance: Instructions on how to personalize your ROSI on-screen experience.
Lastly, to align with other University of Toronto websites, we’ve added a direct link to the “U of T Home” website in our menu.

Please explore these updates and feel free to provide feedback. We’re committed to continuously improving the SIS website to better serve our community.

Thank you for your attention, and if you have any questions, don’t hesitate to reach out.

Sincerely,
Student Information Systems

Posted on

eMarks – Streamlined Authentication & Temporary Outage July 4

Date: June 10, 2024  
To:  ROSI Users; Registrar’s Offices
From: Enterprise Applications & Solutions Integration
Re:  eMarks – Streamlined Authentication & Temporary Outage July 4

 

Dear Registrar’s Offices and ROSI Users,

We are pleased to announce an upcoming enhancement to the eMarks login process, effective July 4. This change will enhance security and improve user experience.

Authentication Process Simplification: After conducting a thorough technical and security analysis, we have determined that the secondary authentication requiring employee numbers will no longer be necessary. Instead, users will log in using their UTORid and password, followed by UTORMFA authentication.

Temporary Outage:
On July 4, from 10 to 11 a.m., eMarks will be temporarily unavailable as we implement these changes.

Action Required: Please update your materials that reference eMarks, including memos, local websites, and your eMarks manuals. Also, pass this information along to faculty members as needed.

 

Current eMark Login Process
Current login process showing U of T's Weblogin, then UTORMFA authentication and then a third authentication through eMarks

 

New eMark Login Process as of July 4
Simplified authentication through U of T's weblogin and then UTORMFA

 

If you have any questions, please contact Andre Kalamandeen andre.kalamandeen@utoronto.ca

Sincerely,
Student Information Systems

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Monthly SIS Training Resources & Support Session

Join us on the first Thursday of each month for an informative Connect+Learn session on SIS Training Resources & Support, tailored primarily for new ROSI users. The Student Information Systems (SIS) group manages enterprise student and curriculum applications, and processes for the University.

SIS provides reporting tools, enhancement and production request forms, and support for the SIS applications. In the session, we will discuss:

  • Student Information Systems – What we do and how to get help
  • ROSI and OASIS Training Materials & Resources
  •  What we support and what we do not (and where to go for those)
  •  When to use ESC and how to write a ticket and use ESC appropriately.

Resources

Recording [Stream]
Slides [SharePoint]

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New L4 SharePoint site template launching soon

Date: June 5, 2024
To: InfoTech listserv
From: Enterprise Applications & Solutions Integration
Re:  New L4 SharePoint site template launching soon

Dear colleagues, 

On Friday, June 7, 2024, the L4 SharePoint site template will be available for use across the university. This will enable users to upload L3 and L4 content on SharePoint, with some exceptions. To accommodate sensitive data, this template will have restrictions to ensure data is secured. Please consult this FAQ for full details. 

 A Connect + Learn session will be held in August to introduce the new template and address any questions. We will be posting the session details on our Connect+Learn web page.  

Read the full announcement here. 

If you have any questions, please contact:  

Lisa Chen (lisac.chen@utoronto.ca) and Imthiyaz Hameed (imthiyaz.hameed@utoronto.ca) 

 

Kind Regards,  

Enterprise Applications & Solutions Integration (EASI)
Information Technology Services, University of Toronto
215 Huron Street, Toronto
Ontario M5S 1A2
easi.its.utoronto.ca 

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Navigating Student Invoices & Financial Arrangements

Please join us for an exclusive Connect+Learn session featuring insights from Student Accounts within the University Registrar’s Office, and Student Receivables & Accounting Office within Financial Services. The session will delve into essential topics such as guidance on interpreting official U of T Student Financial Invoices and explore the diverse options for establishing and maintaining Financial Arrangements (e.g., fee deferrals).

Topics will include:

  • Exploring invoice views in ROSI; highlighting key features and crucial line items.
  • Guidance on where and how students can access instructions for making payments or self-initiating a fee deferral.
  • How staff can effectively maintain Financial Arrangements in ROSI (e.g., major award).

 

Resources

Recording [Stream]
Slides [SharePoint]

Posted on

EASI Go Prod AMS & Enterprise Shared Services Updates – Feb. 1 to May 31, 2024

Date: May 31, 2024
To:  AMS and Enterprise Shared Services Users
From:  Enterprise Applications & Solutions Integration
Re:  EASI Go Prod AMS & Enterprise Shared Services Updates – Feb. 1 to May 31, 2024

 

Hi everyone,

Enterprise Applications & Solutions Integration (EASI) would like to update you on the latest major production releases and updates for U of T’s Administrative Management Systems and Enterprise Shared Services.

The following are major changes from February 1 to May 31, 2024:

Administrative Management Systems

SAP GUI Upgrade (May/June)
U of T will be transitioning to the new version of SAP GUI as the current version is no longer supported. Digital Workplace clients have received the upgrade from SAP GUI 7.6 (Patch 6) to version 8.00 (Patch 4, and IT administrators will facilitate the upgrade for divisions. The new version includes performance improvements, and enhanced stability and security, and represents minimal change to business processes.

AMS Disaster Recovery Solution
Since June 2023, the SAP teams have dedicated their efforts to crafting a robust Disaster Recovery solution tailored for the Administrative Management Systems environment. In the latest phase of this initiative, the SAP teams, in collaboration with other ITS partners, have diligently integrated all remaining infrastructure components necessary to enable SAP web applications such as Employee Self-Service and MyResearch to operate seamlessly from disaster-affected regions. Presently, the team is fully engaged in conducting mock tests to thoroughly evaluate and fortify the resilience of this environment.

Financial Information System

AMS Fiscal Year-End Closure 2024 (May 1)
Multiple teams from EASI and Financial Services worked together to ensure the 2024 FI Fiscal Year End event was successful. The benefits of the SAP S/4HANA environment continue to reduce overall processing time. Fiori Launchpad Reporting continues to allow users to carry on with their business operations during the fiscal year-end closure period. Throughout the year, the teams worked to optimize system efficiencies and continued to reengineer programs to decrease processing times.

Enterprise Shared Services

Accruent EMS – Space Management Solution (February 1 to May 31)
EASI has been implementing Accruent EMS, which is a comprehensive cloud-based space management solution. The scheduling software facilitates the efficient booking and management of meeting rooms, hoteling workstations, training rooms and event spaces. The EMS platform integrates with both hardware and software infrastructures to enhance efficiency, optimize space utilization, and streamline the process of scheduling and managing spaces, especially in a hybrid work environment. For the first phase of the project, the solution is being implemented in select buildings on the St. George Campus, including 215 Huron Street, Simcoe Hall, Schwartz Reisman Innovation Campus, Experiential Learning Commons and the Fitzgerald Building.

UTMail+ M365 Reconciliation Project (May 8)
On May 8, U of T’s M365 team began issuing deactivation notices to inactive or ineligible email accounts as part of an organizational effort to safeguard online data and manage U of T’s resources more effectively. Learn more about the project and understand its role in safeguarding online data.

Human Resources Information System

Employees@UofT (April 2)
On April 2, the Division of People Strategy, Equity & Culture, with EASI’s assistance, migrated Employees@UofT to Tableau. The new Employees @ U of T site features improvements to navigation and an increased range of filters on the data available for generating reports. For more information, visit the new PSEC Reporting & Insights SharePoint. The Employees@UofT application webpage on the EASI website will be retired once users have made the transition to the new platform.