News

June 14, 2021June 14, 2021

Updated ERDD-Web application launches

Enterprise Applications & Solutions Integration (EASI) and Financial Services are pleased to announce the launch of a new version of the Expense Reimbursement Direct Deposit (ERDD) application.

While processes will remain the same for this application, it now has a new user interface with improved usability and accessibility. Users will continue to find the new ERDD-web application in the same location, along with Employee Self-Service, Manager Self-Service and My Research.

The modernized and simplified user interface displays all claims on the homepage for easy tracking, and provides better search functionality, with the option to search by audit number, FI document number, claim name, personnel number, claimant name and status. The application also offers an improved layout of expense categories, helping users to select only those expenses that are important to their claims.

Starting June 14, users will notice an improved user interface with the the new ERDD-web application

This update leverages SAP’s new interface design principles and is part of the overall U of T Enterprise Modernization Program – a project that is set to upgrade the administrative management systems and transform the future for more than 33,000 staff and faculty.  

Learn more about the project on our webpage, along with details about an upcoming Connect+Learn session on June 15 from 3:00 p.m. to 4:00 p.m. and a recording of a past session.

Visit the Financial Advisory Services and Training (FAST) webpage for details on documentation and support.

June 11, 2021

Reminder: ERDD-web Application Update Launches June 14 – System Outage

Date: June 11, 2021
To: U of T Staff
From: Enterprise Applications & Solutions Integration
Re: Reminder: ERDD-web Application Update Launches June 14 – System Outage

Hi everyone,

This is a reminder that Enterprise Applications & Solutions Integration (EASI) along with Financial Services will be launching a new version of the ERDD-web application. As part of this launch, ERDD-web, Employee Self-Service, Manager Self-Service and My Research will be unavailable from Saturday, June 12 at 5:00 a.m. to 12 p.m. The new ERDD-web application will be available on the morning of June 14. See the System Availability page for more details.

The new ERDD-web application leverages SAP’s new interface design principles, which provide an updated user interface with improved usability and accessibility. Based on testing done to date, we expect this to be a low change impact and functionality and business processes will remain the same.

The new ERDD-Web is part of the overall U of T Enterprise Modernization Program – a project that is set to upgrade the administrative management systems and transform the future for more than 33,000 staff and faculty.

Join us for an upcoming one-hour Connect+Learn session with the FAST Team to find out more about this application:

Tuesday, June 15 from 3:00 p.m. to 4:00 p.m.
Join Microsoft Teams Meeting
tel:+16477941609,,502266831#
Download to Calendar

This session provides:

What has changed and what has not changed.
Navigating the new interface.
How to save/submit ERDDs.
How to search and locate ERDD claims.

Check out our webpage for more details and to watch a recording of a past Connect+Learn session. You can also find documentation for the ERDD-web application on this webpage.

Need help? Contact Financial Advisory Services and Training (FAST): fast.help@utoronto.ca

Sincerely,
Enterprise Applications & Solutions Integration (EASI)
Financial Advisory Services & Training (FAST)

June 11, 2021

Absence Declaration Enhancement Connect+Learn Sessions

Date: June 11, 2021
To: U of T Staff
From: Enterprise Applications & Solutions Integration
Re: Absence Declaration Enhancement Connect+Learn Sessions

Hi everyone,

As you may be aware, on July 6, 2021, Enterprise Applications & Solutions Integration (EASI) plans to release an upgrade to the Absence Declaration available in ACORN for students and currently in ROSI for Administrators. The new Absence Declaration has undergone usability testing by students and staff across all three campuses. It will allow administrators to track current, past and cancelled absences with more detail, including date, course, term, instructor, students’ notes and administrators’ notes.

The administrators’ screens for Absence Declaration will be housed on the new Online Administrative Student Information Services (OASIS) platform. OASIS is where we will be building new ROSI functionality in the future.

Join us for an upcoming 45-minute Connect+Learn session to find out more about this enhancement:

Tuesday, June 22 from 10:00 to 10:45 a.m.

Join Microsoft Teams Meeting

Call in (audio only):+1 647-794-1609,,290818897#

Download to Calendar

Tuesday, June 29 from 1:00 p.m. to 1:45 p.m.

Join Microsoft Teams Meeting

Call in (audio only) +1 647-794-1609,,310728927#

Download to Calendar

Topics covered will include:

An introduction to the enhancement and details about the project.
Details on the changes you can expect.
How to navigate the interface in OASIS and what students will see in ACORN.
What processes have been modified, including reporting.
Details on how to update resources for students.

For weekly updates on upcoming sessions, visit the Connect+Learn website and subscribe to the newsletter.

We look forward to seeing you there!

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,
Student Information Systems

June 3, 2021

Connect+Learn: New Teams Meeting Options

Microsoft has recently released a slew of new updates to its Teams meeting options. Join Connect+Learn for an overview of these new options and learn how you can use them to better manage your meetings.

Topics covered will include:

New lobby options.
Updated camera and audio permissions for sessions attendees.
Manage your meeting chat via meeting options.
And more…

Resources

Recording [Stream]
Slides [PPTX]

May 28, 2021April 8, 2022

Notice regarding UTORmail account closures

Date: May 28, 2021
To: InfoTech
From: Information Technology Services
Re: Notice regarding UTORmail account closures

Good afternoon,

Information Technology Services (ITS) is in the process of migrating all remaining eligible UTORmail email accounts to Office 365 (UTmail+) by September 2021.

UTORmail account holders will start receiving email communications from ITS notifying them of their eligibility to upgrade to Office 365 email.

Community members who are not eligible for an Office 365 account will be notified and can find detailed information on preparing their account for closure. A schedule of these communications will be made available in the IT Service Centre.

We will be working directly with local IT help desk units as required throughout the course of this project.

Please refer to the UTORmail decommissioning project website for more details.

We thank you for your support throughout this transition.

Kind regards,

Information Technology Services (ITS), University of Toronto

May 26, 2021

ERDD-Web Application Connect+Learn Sessions

Date: May 26, 2021
To: U of T Staff
From: Enterprise Applications & Solutions Integration
Re: ERDD-Web Application Connect+Learn Sessions

Hi everyone,

As you may be aware, Enterprise Applications & Solutions Integration (EASI) along with Financial Services will be launching a new version of the ERDD-Web application on June 14, 2021. This is a continuation of the S/4HANA Migration Project, which is part of the overall U of T Enterprise Modernization Program – a project that is set to upgrade the administrative management systems and transform the future for more than 33,000 staff and faculty.  

The new ERDD-web application leverages SAP’s new interface design principles, which provides an updated user interface with improved usability and accessibility. Based on testing done to date, we expect this to be a low change impact and functionality and business processes will remain the same.

Join us for an upcoming one-hour Connect+Learn session with the FAST Team to find out more about this application:

Tuesday, June 8 from 2:30 to 3:30 p.m.
Join Microsoft Teams Meeting
tel:+16477941609,,331380883#
Download to Calendar

Thursday, June 10 from 11:00 a.m. to 12:00 p.m.
Join Microsoft Teams Meeting
tel:+16477941609,,417499449#
Download to Calendar

Tuesday, June 15 from 3:00 p.m. to 4:00 p.m.
Join Microsoft Teams Meeting
tel:+16477941609,,502266831#
Download to Calendar

Each session provides:

What has changed and what has not changed.
Navigating the new interface.
How to save/submit ERDDs.
How to search and locate ERDD claims.

You can also check out our webpage for more details on the project.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)
Financial Advisory Services & Training (FAST)

May 25, 2021

Absence Declaration Enhancement July 2021

Date: May 25, 2021
To: ROSI Users
From: Student Information Systems
Re: Absence Declaration Enhancement July 2021

In July 2021, Enterprise Applications & Solutions Integration (EASI) plans to release an upgrade to the Absence Declaration screens currently residing in ACORN for students and ROSI for Administrators.

The new Absence Declaration has undergone usability testing across all three campuses and will allow administrators to track absences with more detail, including date, course, term, instructor, students’ notes and administrators’ notes, as well as all past declarations. The administrators’ screens for Absence Declaration will be housed on the new Online Administrative Student Information Services (OASIS) platform. OASIS is where we will be building new ROSI functionality in the future.

What changes can you expect?

Administrators:

Will use OASIS to review, edit and create Absence Declarations instead of the current ROSI screens.
Will login using UTORid to an accessible, mobile-friendly user interface. We strongly recommend that you update to U of T’s multi-factor authentication service, used for applications that require high security.
For all other functions other than Absence Declaration, administrators can easily link back to ROSI.
Reporting will move from ROSI Express to an interim .CSV file download, providing more detailed information than previous reports.

Students:

Can declare an absence for specific courses and can add an optional note regarding the absence.
Will continue to go to the same interface – the functionality will be similar to the existing screen with the ability to associate specific courses to the absence.
Can conveniently select a date range versus selecting each day they were absent.
Can declare an absence up to 2 days in the past and up to 14 days in the future versus 14 consecutive days into the past.

Benefits

Saves administrators time by including administrative screens and reporting in one platform.
Provides a modernized solution with a mobile-friendly, accessible user interface.
Maintains access to and functionality of the current ROSI.

Please stay tuned for more details!

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,
Student Information Systems

May 25, 2021June 2, 2021

Upcoming change to shared mailbox Sent Items folder

Date: May 25, 2021
To: University of Toronto IT community
From: Enterprise Applications & Solutions Integration
Re: Upcoming change to shared mailbox Sent Items folder

Good morning,

On June 3, 2021, the Digital Workplace will implement an improvement that modifies the way sent messages are displayed in all University of Toronto (U of T) shared mailboxes in the Outlook desktop application. While this server-level modification will be beneficial and seamless for most users, it may cause minor email display issues for U of T users whose machines have been previously configured by their local IT divisions.

We want to keep the U of T IT community informed of this change as help desks may receive questions from impacted users. Please read this email carefully to understand the nature of the change that will be implemented and how this will impact the University’s community of shared mailbox users.

———————————————–

Background

By default, Microsoft has automapped shared mailboxes in the Outlook desktop application so that email messages sent from shared mailbox accounts can only be viewed in the Sent Items folder of the email sender.

The solution the Digital Workplace team will implement on June 3 ensures that all emails sent from a shared mailbox will now appear in the Sent Items folder of the shared mailbox account. Additionally, emails sent from shared mailbox accounts will continue to appear in the Sent Items folder of the primary sender.

How this change will impact shared mailboxes

For most shared mailbox users, this change will be seamless: they will simply be able to view all items sent from a shared mailbox account in that account’s Sent Items folder in the Outlook desktop application. Additionally, users will continue to see the emails they send from a shared mailbox email address in their personal Sent Items folders.

However, on a divisional level, some machines may already have a version of this workaround in place. In these instances, the June 3 update will create an additional rule and users with previously modified machines may see duplicates of sent emails in their shared mailbox Sent Items folders. This will not affect the functionality of shared mailboxes, but the Digital Workplace recommends:

- ‘Undoing’ previously implemented workarounds to the Microsoft shared mailbox configuration before June 3 (when possible).
- Informing impacted end users that even though they see duplicate copies of emails in the Sent Items folders, the emails they sent were only sent once. An FAQ for impacted end users can be found in the IT Service Centre.
- Informing your IT support team of the upcoming change and the solutions to user-reported errors.

For additional information, we ask that you review this knowledge base article.

Kind regards,

EASI Communications

EASI

Updated ERDD-Web application launches

Reminder: ERDD-web Application Update Launches June 14 – System Outage

Absence Declaration Enhancement Connect+Learn Sessions

Connect+Learn: New Teams Meeting Options

Resources

Notice regarding UTORmail account closures

ERDD-Web Application Connect+Learn Sessions

Absence Declaration Enhancement July 2021

Upcoming change to shared mailbox Sent Items folder

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Student Legal Status display in ACORN