EASI

Enterprise Applications and Solutions Integration

News

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Schedule for the production of the 2023 Tax Forms

Date: January 8, 2024
To: ROSI Users
From: Student Information Systems
Re: Schedule for the production of the 2023 Tax Forms

 

Dear ROSI users,

*** This e-mail is sent on behalf of Student Receivable and Accounting Office ***

Following is the schedule for the production of the 2023 Tax Forms.

T4A: 

  • Monday, January 8, 2024 – (night) details updated on ROSI.
  • Tuesday, January 9 – Friday, February 2, 2024-Divisional updates for T4A details on ROSI.
  • Tuesday, February 6, 2024 – file sent to Moore Wallace for printing and mailing of the T4A’s.

T2202: 

  • Tuesday, January 30, 2024 (night) -details updated on ROSI.
  • Wednesday, January 31st – Tuesday, February 13, 2024, Divisional updates of T2202 details on ROSI .

Feb 21, 2024, T2202 & T4A available on ACORN for students and ROSI/ROSI Express for staff.

For questions regarding the Education Credit details or overall schedule, contact Enterprise Service Centre (ESC): https://uoft.me/rosi-support

For questions regarding T4A details or Tuition Credit details, contact Student Receivable and Accounting Office: studentar@utoronto.ca

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

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ROSI Files Proxy Error; ROSI Time Out

Date: January 5, 2024
To:  ROSI Users
From: Student Information Systems
Re: ROSI Files Proxy Error; ROSI Time Out

 

Happy New Year

Several ROSI users have contacted us about two issues:

ROSI Files Proxy Error

Some users receive a Proxy Error message when attempting to access ROSI Files. This is a standing error that has been reported to the vendor of the file management service on which ROSI Files sits. A fix has not yet been made available. Clearing the browser cache or using private browsing normally resolves the issue. Instructions can be found here also available from the Student Information Systems Help & Support page and the Enterprise Service Centre knowledge base.

ROSI Time Out

For security reasons ROSI does have a standard time out after XX minutes of inactivity. Some users are reporting a much shorter period when using Chrome and Edge. We are looking into the problem and the possibility that this is related to recent updates with those browsers. In the interim, if you encounter the issue and it becomes problematic for you, we recommend switching to Firefox.

Support

If you encounter issues with any of the Student Information Systems, you can find a number of resources available in the SIS eLearning, and SIS Help and Support pages as well as knowledge base articles in the Enterprise Service Centre (ESC). If you do need to submit a support ticket to the ESC, you may find these shortcuts helpful. When submitting a ticket, please provide us with complete information (error message received, detail about what you were doing before you received the error, and what you expected) but please be careful about any confidential information. Provide student numbers but avoid including names and other personal or confidential information.

Thanks.

Student Information Systems

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Jira Offboarding Update – Jira End of Life 

Date: December 14, 2023
To: Jira Users
From: Enterprise Applications & Solutions Integration
Re: Jira Offboarding Update – Jira End of Life 

 

Dear Jira Users,

As per our reminder message on December 5, we are currently in the process of offboarding you from Jira Server. This offboarding is occurring in advance of Enterprise Applications & Solutions Integration’s end of license in January 2024, and end of application life in February 2024.

Currently, project leads can still view and update issues, however, they will not be able to create new issues. Starting in January 2024, we will begin the process of making Jira Server read-only.

If your division has not already transitioned to another platform, we encourage you to move to Azure DevOps due to its increased security, alignment with U of T’s technical roadmap and future evolution with Microsoft. If your division is transitioning to Jira Cloud, Jira Software Cloud Standard is recommended as the minimum due to security requirements.

If your division would like to onboard to Azure DevOps, please fill out this form. Once onboarded, divisions will be charged back on a quarterly basis.

Want to learn more? Watch a past Connect+Learn session.

If you have a project that you need to view, please contact Laurel Williams, Project Lead, at laurel.williams@utoronto.ca

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

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SIS Training Resources & Support Session

Join Connect+Learn for a session on SIS Training Resources & Support. The Student Information Systems (SIS) group manages enterprise student and curriculum applications, and processes for the University.

SIS provides reporting tools, enhancement and production request forms, and support for the SIS applications. In the session, we will discuss:

  • Student Information Systems – What we do and how to get help
  • ROSI and OASIS Training Materials & Resources
  • What we support and what we do not (and where to go for those)
  • When to use ESC and how to write a ticket and use ESC appropriately

Resources

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Winner of U of T’s Next Timekeeping and Scheduling Solution

Date: December 7, 2023
To: AMS Listserv
From: Enterprise Applications & Solutions Integration 
Re: Winner of U of T’s Next Timekeeping and Scheduling Solution

 

Hi everyone,

Thank you to all who participated in our naming contest for U of T’s new timekeeping and scheduling solution. Following an overwhelming response to the contest with 120 entries, the re-naming committee selected the popular submission: “UTime.”

Out of nine UTime submissions, Marsha Malcolm was selected as the winner via a random draw. Congratulations, Marsha!

Some of you may already be familiar with UTime as a name that was used prior to Kronos and continues to be used in a few areas of the University. Back by popular demand, the UTime brand will ensure consistency in cases where the vendor and/or product names change and provides an easy reference for new users when onboarding to the system.

Thank you to everyone who participated in this contest, and we look forward to providing more project details in the near future.

Questions? Please contact Farah Ally at farah.ally@utoronto.ca

Sincerely,
Enterprise Applications & Solutions Integration

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Importing U of T Holidays and Observances Calendar 2024 – 2025 

Date: December 7, 2023
To: Infotech
From: Enterprise Applications & Solutions Integration
Re: Importing U of T Holidays and Observances Calendar 2024 – 2025 

 

As is done annually, we will be pushing the 2024-2025 official U of T Holiday and Religious Observances dates into users’ UTmail+ Calendar folders. This process will begin on December 7 and will take a minimum of three days to be completed. Individuals will see the following in their calendars:

  • Holidays will be marked as: all day event, out of office, no reminder and the location set to ‘U of T Holidays’.
  • Observances will be marked as: all day event, free, no reminder and the location set to ‘Non-Statutory Religious Observance’.

The full holiday schedule can be viewed at: https://people.utoronto.ca/memos/holiday-schedule-2023-24-and-2024-25/

The full religious observances schedule can be viewed at:

https://www.viceprovoststudents.utoronto.ca/student-resources/rights-responsibilities/accommodation-religious/#section_2

Questions? Please contact Vicki Vokas, Senior Manager, Digital Workplace at vicki.vokas@utoronto.ca

Kind regards,
EASI Digital Workplace

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Adjustment to AMS GUI Closing on Payroll Nights

Date: December 6, 2023
To: AMS GUI Users
From: Enterprise Applications & Solutions Integration 
Re: Adjustment to AMS GUI Closing on Payroll Nights

 

Dear AMS GUI users,

Please note that on payroll nights the AMS GUI system will be closed at 5:00 p.m. instead of 6:00 p.m. This change is due to the new payroll processing method that was implemented on December 2, and will help to streamline operations.

Users will not be able to log in to the system after 5:00 p.m. and existing users will be logged off.

See our System Availability page for more details.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

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Coming Early 2024: New Power BI Class List Report Available in ROSI Express

Date:   December 6, 2023
To:   ROSI Users; ROSI Express Users
From: Enterprise Applications & Solutions Integration
Re: Coming Early 2024: New Power BI Class List Report Available in ROSI Express

 

Dear ROSI and ROSI Express Users,

Enterprise Applications & Solutions Integration (EASI) is currently testing and finalizing the rollout of the new Class List report. As some of you may be aware, we are consolidating multiple variations of Class List reports currently available in ROSI Express. This convenient and customizable report will also include subject POSt enrolment information.

In early 2024, you will see the new Class list report in ROSI Express along with the current reports. Once we collect feedback, we will notify users of when we plan to retire the older Class List reports.

Users will notice that while the interface for the new reports should be intuitive, it is different as we are leveraging Power BI for new reports in most Student Information Systems applications.

Please stay tuned for more information in early January 2024, including a notification of when the report has been made available, and details for an upcoming Connect+Learn session on this and other reports.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,
Student Information Systems

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Reminder: Jira Offboarding December 13 – Jira End of Life

Date: December 5, 2023
To: Jira Users
From: Enterprise Applications & Solutions Integration
Re: Reminder: Jira Offboarding December 13 – Jira End of Life

 

Dear Jira Users,

This is a reminder that Atlassian has announced that support for Jira Software Server will end on February 15, 2024. As a result, Enterprise Applications & Solutions Integration (EASI) will be moving to the Azure DevOps platform as part of the Jira Migration Project.

Divisions that are currently using Jira Server, and are not interacting with EASI projects, are encouraged to transition to Azure DevOps due to its increased security, alignment with U of T’s technical roadmap and future evolution with Microsoft. If your division is transitioning to Jira Cloud, Jira Software Cloud Standard is recommended as the minimum due to security requirements.

In preparation for the February 2024 deadline, it will be necessary to offboard your division from Jira Server by December 13, 2023.  

If your division would like to onboard to Azure DevOps, please fill out this form. Once onboarded, divisions will be charged back on a quarterly basis.

EASI will continue to work to onboard partner divisions, as listed on the project webpage, to Azure DevOps.

Want to learn more? Watch a past Connect+Learn session or contact Laurel Williams, Project Lead, at laurel.williams@utoronto.ca

Sincerely,

Enterprise Applications & Solutions Integration (EASI)

Posted on

Schedule for the production of the 2023 Tax Forms  

Date:  December 4, 2023
To:   ROSI Users
From:  Student Information Systems
Re: Schedule for the production of the 2023 Tax Forms

 

Dear ROSI users,

*** This e-mail is sent on behalf of Student Receivable and Accounting Office ***

Following is the schedule for the production of the 2023 Tax Forms.

T4A: 

  • Monday, January 8, 2024 – (night) details updated on ROSI.
  • Tuesday, January 9 – Friday, February 2, 2024-Divisional updates for T4A details on ROSI.
  • Tuesday, February 6, 2024 – file sent to Moore Wallace for printing and mailing of the T4A’s.

T2202:

  • Tuesday, January 30, 2024 (night) -details updated on ROSI.
  • Wednesday, January 31st – Tuesday, February 13, 2024, Divisional updates of T2202 details on ROSI .

Feb 21, 2024, T2202 & T4A available on ACORN for students and ROSI/ROSI Express for staff.

For questions regarding the Education Credit details or overall schedule, contact Enterprise Service Centre (ESC): https://uoft.me/rosi-support

For questions regarding T4A details or Tuition Credit details, contact Student Receivable and Accounting Office: studentar@utoronto.ca

Sincerely,
Enterprise Applications & Solutions Integration (EASI)