EASI

Enterprise Applications and Solutions Integration

News

Posted on

Reminder: U of T Stream Classic retirement

Date:  July 20, 2023
To:  U of T IT and education technology communities
From:  Enterprise Applications & Solutions Integration; Academic, Research & Collaborative Technologies (ARC)
Re:     Reminder: U of T Stream Classic retirement 

 

Dear colleagues, 

As per our June memo, Microsoft Stream Classic will be retired for U of T on August 29. Stream Classic video owners have until August 29 to download or request migration for videos they would like to move to the new version of Stream built on SharePoint. As of July 11, users can no longer upload new videos to Stream Classic but can continue to view, share and download content. 

To minimize disruptions to teaching and administrative activities and ensure the community has uninterrupted access to video content originating in Stream Classic, the retirement continues to follow a phased approach. Please note the following important dates: 

July 11 to August 28  Users should review their videos in Stream Classic and download any videos they wish to retain. Users with large volumes of videos (>30) can submit requests to stream.support@utoronto.ca and have their content migrated to OneDrive or SharePoint (see information below). 
August 29, 2023  Stream Classic will be retired in the U of T tenant. Videos that have not been downloaded or migrated will no longer be accessible to end users.  

Next steps 

We ask that community members with videos in Stream Classic do the following as soon as possible: 

  • Review videos stored in Stream Classic and determine what content is still needed. 
  • Download or request migration for needed content.  
  • Update external links as required. 

A complete overview of the steps community members should take, instructions on how to download and request a video migration and answers to frequently asked questions can be found on the U of T Stream Classic Retirement page. 

Support 

Information Technology Services (ITS) will continue to communicate with Stream Classic end users directly throughout the summer to provide instructions, reminders and resources. Our support team is also proactively contacting end users with large video repositories to schedule video migrations. 

EASI recently held two Connect+Learn sessions to give the U of T community an overview of the new version of Stream and the opportunity to ask questions about the Stream Classic retirement. Recordings of the sessions can be found on the Past Connect+Learn Sessions page. 

Any questions from your community regarding the Stream Classic migration can be directed to the Stream Classic retirement team at: stream.support@utoronto.ca. 

Kind regards, 

Jeremy Graham, Assistant Director, Operations, Academic, Research & Collaborative Technologies (ARC) 

Vicki Vokas, Senior Manager, Client Services, Enterprise Applications & Solutions Integration (EASI) 

 

Additional resources

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Default Complete – AMS/SAP Printing and Emailing PDFs

Date: July 20, 2023
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: Default Complete – AMS/SAP Printing and Emailing PDFs

 

Dear AMS users,

Enterprise Applications & Solutions Integration (EASI) has now transitioned SAP printing to a front-end solution that will make printing reports from AMS faster, easier and safer.

Starting today, your Output Device for printing AMS reports will default to “LOCL” on Windows. If you are a Mac SAP GUI user, please change your print default to “LOCM.” Using LOCL/LOCM, you can easily print reports to PDF and your local printer, as well as email reports directly from AMS.

This simplified approach can be used in all AMS/SAP modules. Please note, web-based applications, including Fiori Launchpad Reporting, Expense Reimbursement Direct Deposit and Employee Self-Service/Manager Self-Service, will continue to print as usual.

New View:

A screenshot showing LOCL as the defaul Output Device for Front End Printing

 

 

Interested in learning more? Visit Financial Service’s documentation site. You can also read a Knowledge Base article about AMS Printing in the Enterprise Service Centre

Questions regarding printing FIS reports: Contact your FAST Team Faculty Representative

Questions regarding troubleshooting technical issues with printing: Submit ticket to the Enterprise Service Centre 

Sincerely,

Enterprise Applications & Solutions Integration (EASI)
Financial Advisory Services & Training (FAST)

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Final Update – ACORN Technical Issues

Date: July 14, 2023
To:  ROSI Users; Registrar’s Offices
From:  Enterprise Applications & Solutions Integration
Re: Final Update – ACORN Technical Issues

 

Hi everyone,

We’d like to provide a final update regarding technical issues previously experienced by students during course enrolment in ACORN.

After identifying the root cause of the issue and performing system maintenance, enrolment during the week of July 10 went smoothly with no technical issues.

We will continue to monitor our systems, and we ask staff to limit use of ROSI-related processes that may place additional burden on the system during upcoming enrolment days:

  • Monday, July 17, 8:45 AM-1:30 PM (ARTSC/ARCLA Year 2 enrolment)
  • Wednesday, July 19, 7:45-9:00 AM (UTM Year 1 enrolment)
  • Thursday, July 20, 8:15 AM -1:00 PM (ARTSC/ARCLA Year 1 enrolment)
  • Wednesday, July 26, 5:45-7 AM (UTM priority removal – all years)
  • Thursday, July 27, 5:45-7 AM (UTSC priority removal – all years)
  • Friday, July 28, 8:45 AM-1:00 PM (ARTSC priority removal – all years)

During the above times, please avoid running these processes if possible:

  • ROSI downloads
  • ROSI batch jobs
  • ROSI admissions correspondence batch printing
  • ROSI Express reports
  • Degree Explorer reports and program assessments
  • Student Records Web Services (SRWS) API

Thank you for your patience while we worked to resolve the issue. In the future, we will communicate about what to expect for upcoming peak enrolment on Friday, July 28.

Sincerely,
Student Information Systems

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Please do NOT process Change of POSt (CHOP) on Thursday, July 13 and Friday, July 14 

Date: July 10, 2023 
To: ROSI Users 
From: Student Information Systems  
Re: Please do NOT process Change of POSt (CHOP) on Thursday, July 13 and Friday, July 14

 

Dear ROSI users,

*** This e-mail is sent on behalf of University Registrar’s Office, Student Accounts***

Please do NOT process any batch or online Change of POSt (CHOP) on Thursday, July 13 and Friday, July 14.

If you process a CHOP for a student during this period, the student’s fees will be calculated incorrectly and in a manner that will be very difficult and time-consuming for Student Accounts to correct.

The student’s ACORN Financial Account may be blocked while the corrections are made.

If you must process a CHOP for a student during this period, then you must trigger fees assessment by viewing the student’s invoice and forward an email message to bonnie.vincze@utoronto.ca.

University Registrar’s Office, Student Accounts is testing the Fall 2023-Winter 2024 session fees assessment process during this period, and if the testing is successful, fees assessment will be turned ‘ON’ at 5pm on Friday, July 14 and fees will be available to view on ROSI on Monday, July 17.

Your co-operation is greatly appreciated.

Sincerely,
Student Information Systems

Posted on

Stream Migration

Are you familiar with the transition from Stream (Classic) to Stream (SharePoint)? Are you interested in discovering the enhancements in the new version of Stream (SharePoint) in order to maximize its benefits?

We invite you to join this Connect+Learn session to gain an overview of the latest features and improvements of Stream (SharePoint).

Topics discussed will include:

  • Overview of Stream (Classic) retirement
  • What is happening and when and why
  • New version of Stream (SharePoint)
  • Comparison of the old and new versions
  • Basic walkthrough of Stream (SharePoint)
  • Video storage options
  • Q & A

Resources

Posted on

Stream Migration

Are you familiar with the transition from Stream (Classic) to Stream (SharePoint)? Are you interested in discovering the enhancements in the new version of Stream (SharePoint) in order to maximize its benefits?

We invite you to join this Connect+Learn session to gain an overview of the latest features and improvements of Stream (SharePoint).

Topics discussed will include:

  • Overview of Stream (Classic) retirement
  • What is happening and when and why
  • New version of Stream (SharePoint)
  • Comparison of the old and new versions
  • Basic walkthrough of Stream (SharePoint)
  • Video storage options
  • Q & A

Resources

 

Posted on

Update – ACORN Technical Issues

Date: July 6, 2023
To: ROSI Users; Registrar’s Offices
From: Enterprise Applications & Solutions Integration
Re: Update – ACORN Technical Issues

 

Hi everyone,

We’d like to provide an update regarding technical issues experienced by students during last week’s course enrolment in ACORN.

Our teams prioritized investigation into the issues and made system changes in preparation for course enrolment at UTSC and UTM this week. We also worked with these divisions to communicate with students. On July 5, UTSC students experienced slower enrolment times, however, these times were an improvement over the previous week. The team continued the investigation and found the root cause of the issue and changes were made on the afternoon of July 5. UTM’s enrolment this morning went smoothly with very minimal delays.

We will continue to monitor our systems on upcoming enrolment days, and we ask staff to limit use of ROSI-related processes that may place additional burden on the system during enrolment days next week:

  • Monday, July 10, 8:45 AM-2:00 PM (ARTSC/ARCLA Year 4/5 enrolment)
  • Tuesday, July 11, 7:45-9:00 AM (UTSC Year 3 enrolment)
  • Wednesday, July 12, 8:45-1:00 PM (ARTSC/ARCLA Year 3 enrolment)
  • Thursday, July 13 5:45-10:00 AM (APSC all and UTSC/UTM Year 2)

During the above times, please avoid running these processes if possible:

  • ROSI downloads
  • ROSI batch jobs
  • ROSI admissions correspondence batch printing
  • ROSI Express reports
  • Degree Explorer reports and program assessments
  • Student Records Web Services (SRWS) API

Thank you for your patience while we worked to resolve the issue. We will provide further updates as enrolment continues.

Sincerely,
Student Information Systems

Posted on

ACORN to Enforce UTORMFA Authentication August 9

Date: July 6, 2023
To: ROSI Users; Registrar’s Offices
From: Enterprise Applications & Solutions Integration
Re:  ACORN to Enforce UTORMFA Authentication August 9

 

Hi everyone,

In an effort to enhance security, starting August 9 students who have already signed up for UTORMFA will be prompted to use multi-factor authentication when logging in to ACORN along with their UTORid.

New students who have not enrolled in UTORMFA within the 14-day period after setting up their UTORid will be blocked from all U of T applications, including ACORN, until they complete their enrolment.

Alumni and new students who have not yet converted their JOINid to UTORid can continue to access ACORN using their JOINid without UTORMFA authentication.

Please update any divisional materials that reference the ACORN login process.

Questions? View U of T’s UTORMFA Policy and FAQs (see the “Students” section at the bottom of the page).

If you have other questions, please contact Rodney Branch, Manager of Client Services and Process Integration, at rodney.branch@utoronto.ca

Thank you for your support in making this improvement.

Sincerely,
Student Information Systems

Posted on

ROSI Access During Student Course Enrolment

Date: July 6, 2023
To: ROSI Users; Registrar’s Offices
From: Enterprise Applications & Solutions Integration
Re:  ROSI Access During Student Course Enrolment

 

Hi everyone,

This is a quick update for ROSI users as fall/winter course enrolment continues for students (UTM Year 3) in ACORN this morning beginning at 8:00 a.m. Yesterday morning during UTSC Year 1 course enrolment, we received a few reports from staff who got the following error when logging in to ROSI:

ROSI log in error that says "ACS Proxy Error Page"

If you encounter this error when accessing ROSI on a course enrolment day, please refresh your browser and try again. You may get a pop-up prompt – proceed with ‘Continue’ and the application should return. The issue is intermittent and related to the system load, and should resolve itself after a refresh or two.

Sincerely,
Student Information Systems

Posted on

Please Limit ROSI-Related Processes During Peak Course Enrolment – July 5 and 6

Date: July 4, 2023
To:  ROSI Users; Registrar’s Offices
From:  Enterprise Applications & Solutions Integration
Re:  Please Limit ROSI-Related Processes During Peak Course Enrolment – July 5 and 6

 

To all ROSI / ROSI Express / Degree Explorer Users:

Further to last week’s memo regarding technical issues experienced by students during course enrolment in ACORN, out of precaution we are asking staff users to limit use of ROSI-related processes that may place additional burden on the system during the following enrolment days this week:

  • Wednesday, July 5, 7:45-10:00 AM (UTSC Year 1 enrolment)
  • Thursday, July 6, 7:45-10:00 AM (UTM Year 3 enrolment)

During the above times, please avoid running these processes if possible:

  • ROSI downloads
  • ROSI batch jobs
  • ROSI admissions correspondence batch printing
  • ROSI Express reports
  • Degree Explorer reports and program assessments
  • Student Records Web Services (SRWS) API
  • RXP REST API

Thank you for your cooperation while we continue to work on a resolution to the ACORN technical issues.

Sincerely,
Student Information Systems