EASI

Enterprise Applications and Solutions Integration

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ROSI and other student systems today

Date: January 4, 2021 
To: ROSI Users
From: Student Information Systems
Re: ROSI and other student systems today

 

Hi everyone,

Happy New Year and welcome back.

All staff and faculty facing student and curriculum systems are operational this morning. If you have any difficulty signing in today after being out of routine for two or three weeks, please remember to check that you are signed in to the correct vpn and that you have your eToken plugged in. A full troubleshooting check list can be found here in the Enterprise Service Centre knowledge base. If, after running through the check list, you still have difficulties, please submit a ticket in the ESC and we will assist you as we can.

Please note, most overnight batch procedures, including bank transfers, were suspended during the December break. These will run again today for the first time. Updated data should be available tomorrow morning. Also note, system traffic may be high this week as students check on grades and their current enrolments and possibly make course changes. Because most divisions won’t begin instruction until next week, we are not cautioning against running reports or generating admission letters as we have in other years. However, please be patient while waiting for your reports and downloads. You may want to consult the ESC knowledge base if you haven’t printed to ROSI Files in a while.

The past ten months have been challenging for all of us. We thank you for your assistance and patience as we have tried to make changes to support students, staff and faculty. We look forward to working with you over the coming months and to seeing you all on campus by the end of 2021.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,

Student Information Systems

Posted on

Important Update for Past RPT Users

Date: December 16, 2020
To: Past RPT Users
From: Enterprise Applications & Solutions Integration
Re: Important Update for Past RPT Users

 

Dear all past RPT users:

As you may be aware, Enterprise Applications & Solutions Integration (EASI) has launched the next phase of an upgrade to the Administrative Management Systems (AMS). You may also be aware that as part of this launch, the RPT instance is no longer being refreshed and staff are now using AMS to run all reports.

In September 2020, we sent a communication anticipating a pilot of a modern user interface to enable users to run a range of key reports prior to, and during, the holiday shut down period. Due to time and resource constraints, largely as a result of the combination of COVID-19, implementation of essential HR year-end support packs, and the need to ensure all other systems continue to work effectively after the recent upgrade, we will need to delay the launch of this interface until early 2021. This additional time will ensure the solution we provide has been tested thoroughly and is fully stable.

It is anticipated that the new reporting solution will be available 24/7 and will be part of the University’s first steps into SAP’s latest and greatest web-based user experience offering: the SAP Fiori Launchpad. The solution will offer a range of key reports that were identified after consultation with a number of Central and Divisional users and will provide reporting functionality during scheduled AMS downtimes (Fiscal Year End, Holiday Shut Down (2021 and beyond), Fiscal Month End and pay runs).

We will provide an update early next year and we will also present a Connect+Learn session to highlight new features for reporting.

We hope you have a wonderful holiday break and look forward to connecting with you in 2021.

Sincerely,
Enterprise Applications & Solutions Integration (EASI)

Posted on

CIS 5.12.4 Release

Date: December 14, 2020 
To: CIS Registrar’s Office users
From: Course Information System (CIS)
Re: CIS 5.12.4 Release

 

Dear CIS Registrar’s Office users,

We would like to inform you that CIS 5.12.4 is now live, with the notable changes listed below. Please refer to the Release Report for the full details.

  • Email reminders will now be sent to instructors for any outstanding submissions that have a deadline coming up soon or in the past.

If you have questions or need support, please refer to our help documentation or submit a ticket.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre.

Sincerely,
Course Information System

Posted on

New advanced Microsoft security features will be applied to your account 

Dear Colleagues, 

Information Technology Services (ITS) will apply new advanced security features to your Microsoft 365 (M365) account. These features will add another layer of security to your email account and will help safeguard you against malicious threats posed by attachments and links (URLs) in email messages and links in documents. 

What advanced security features will be applied to my account?  

As part of this update Safe Links for Email and Documents will check URLs found in your email and documents to verify that the link is safe to view. Safe Attachments will check to see if the attachment is safe to be delivered to your inbox. If the attachment is found to be unsafe, you will receive the email but not the attachment.  

What do I need to do to prepare for these new features?  

No action is required from you. These features will be applied to your account automatically. If you have already been enrolled in the policy, there will be no impact on your account. 

Additional information regarding these features can be found at: https://easi.its.utoronto.ca/connectlearn-microsoft-defender-for-office-365/ .

Kind regards,

Information Security 

Enterprise Applications & Solutions Integration 

Posted on

AMS Holiday System Availability 2020

Date: December 10, 2020 
To: AMS Users
From: Enterprise Applications & Solutions Integration
Re: AMS Holiday System Availability 2020

 

Hi everyone,

As we quickly approach this holiday season, we would like to notify you about upcoming system closures.

Here is a full list of the closures between December 22, 2020 and January 4, 2021. We have also posted the regular system availability during December 2020.

https://easi.its.utoronto.ca/system-availability/

Please note that if a system/interface is not available, reasonable but limited attempts will be made to fix the problem. There will be no HR or Financial Services staff available to help resolve problems for administrators.

We hope you enjoy the time off and happy holidays everyone!

Sincerely,

Enterprise Applications and Solutions Integration

Posted on

Student System Application Support During 2020 Holiday Closure

Date: December 10, 2020
To: ROSI Users 
From: Student Information Systems 
Re: Student System Application Support During 2020 Holiday Closure

 

Hi everyone,

We will be maintaining the same levels of application support for Student Systems over the December break as we have in other years. ACORN and other student information services will be available over the holidays and will be checked periodically to ensure they are running. We will respond to Enterprise Service Centre tickets when we return at the beginning of January.

Please note that online payments will be recorded as “pending” in students’ ACORN accounts from December 23, 2020 to 3-5 business days after January 4, 2021. Bank payments will be updated on January 4, 2021.

See a detailed description of support.

Happy holidays and we’ll see you in the New Year!

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,

Student Information Systems

Posted on

ACORN Launchpad Update Tuesday, December 15 

Date: December 8, 2020
To: ROSI Users
From: Student Information Systems
Re: ACORN Launchpad Update Tuesday, December 15

 

Dear ROSI users,

We will be updating the ACORN Launchpad on Tuesday, December 15 for an hour from 9 a.m. to 10 a.m. During this time, users may experience difficulties reaching the site.

Please note: this is not the ACORN application itself – students and staff will still be able to login to ACORN and associated student information systems during this time.

Following is a list of student facing applications that can be reached directly:

A notice will be posted on the ACORN launchpad so that students are aware of the outage, and we will post on our social media channels.

Thank you for your patience as we make these improvements.

This email has been sent from a service account and does not accept replies. Please direct any follow up questions to the Enterprise Service Centre http://www.uoft.me/esc

Sincerely,

Student Information Systems

Posted on

Connect+Learn: UTORMFA – Session 4

U of T faculty, librarians and staff across the tri-campus community are all invited to self-enroll in UTORMFA, an important part of a holistic information security program that will help support the University’s mission to protect user accounts and data.

Join Connect+Learn and representatives from Information Security for a guide to self-enrolling in UTORMFA. Topics covered will include:

  • What is multi-factor authentication (MFA) and why is it important?
  • What is UTORMFA?
  • How do I self-enroll in UTORMFA?

Resources

Posted on

Schedule for the production of the 2020 Tax Forms

Date: December 4, 2020
To: ROSI Users
From: Student Information Systems
Re: Schedule for the production of the 2020 Tax Forms

 

Dear ROSI users,

*** This e-mail is sent on behalf of Student Receivable and Accounting Office ***

Following is the schedule for the production of the 2020 Tax Forms.

T4A: 

  • Monday, January 11, 2021 – (night) details updated on ROSI .
  • Tuesday, January 12 – Friday, February 5, 2021-Divisional updates for T4A details on ROSI .
  • Monday, February 8, 2021 – file sent to Moore Wallace for printing and mailing of the T4A’s.

T2202:

  • Monday, February 1, 2021-(night) -details updated on ROSI .
  • Tuesday, February 2nd – Friday, February 12, 2021 Divisional updates of T2202 details on ROSI .

Feb 21, 2021 T2202 & T4A available on ACORN (ROSI) for students.

For questions regarding the Education Credit details or overall schedule, contact Enterprise Service Centre (ESC): uoft.me/esc

For questions regarding T4A details or Tuition Credit details, contact Student Receivable and Accounting Office (Ruth Bonifaz at 416 978-6400 or Audrey Cheung at 416 978-7295).

Sincerely,

Student Information Systems